Kitchen Manager - Mugg & Bean Ghana

Location: Ghana
Company: Masco Foods Limited
Brand: Mugg & Bean
Reporting to: General Restaurant Manager
Employment Type: Full Time

Important:

• Candidates currently employed by an existing Mugg & Bean franchisee, or recently recruited directly from an active Mugg & Bean franchisee, will not be considered.
• Only candidates with previous Mugg & Bean experience will be considered.
• Preference will be given to candidates who have already left the Mugg & Bean system, have worked internationally, or are legally and contractually free to join Masco Foods in Ghana.

Role Purpose: The Kitchen Manager will be responsible for managing the full kitchen operation of a Mugg & Bean restaurant in Ghana, ensuring excellent food quality, recipe compliance, speed of service, hygiene, stock control, and kitchen team performance.

The successful candidate must have hands on Mugg & Bean kitchen experience and must fully understand the brand’s food standards, recipes, preparation methods, portioning, presentation, bakery items, breakfast execution, and kitchen operating procedures.

Key Responsibilities

Kitchen Operations

•       Manage the full daily kitchen operation

•       Ensure all food is prepared according to Mugg & Bean recipes and brand standards

•       Maintain strong control over breakfast, grill, bakery, sandwiches, salads, desserts, and all menu categories

•       Ensure food is prepared quickly, correctly, and consistently

•       Manage kitchen readiness before opening and during peak periods

•       Ensure correct preparation levels are maintained for each daypart

•       Monitor ticket times and support fast service delivery

•       Ensure equipment is clean, functional, and correctly used

•       Maintain a clean, organised, and disciplined kitchen at all times

Food Quality and Brand Standards

•       Ensure all products are prepared according to approved Mugg & Bean specifications

•       Control portion sizes, plating, garnishing, and product presentation

•       Ensure no unauthorised recipe changes or ingredient substitutions are made

•       Check food quality before it leaves the kitchen

•       Ensure consistency across every plate served

•       Train kitchen staff on Mugg & Bean food standards and preparation methods

•       Prepare the kitchen for internal and external brand audits

Stock Control and Cost Management

•       Manage daily stock usage, ordering, receiving, storage, and transfersControl wastage, over production, spoilage, and incorrect preparation

•       Conduct daily and weekly stock counts as required

•       Ensure accurate stock rotation using first in, first out principles

•       Monitor high value and sensitive stock items

•       Support the General Restaurant Manager in achieving food cost targets

•       Investigate stock variances and implement corrective action

Food Safety, Hygiene, and Compliance

•       Ensure full compliance with food safety and hygiene standards

•       Monitor fridge, freezer, hot holding, and cooking temperatures

•       Ensure food is stored, labelled, dated, and rotated correctly

•       Ensure all cleaning schedules are completed daily

•       Maintain safe working practices in the kitchen

•       Ensure staff follow correct hand washing, uniform, and hygiene procedures

•       Ensure pest control, waste management, and chemical handling standards are followed

•       Keep the kitchen audit ready at all times

People Management

•       Lead, train, and supervise the kitchen team

•       Allocate duties to chefs, cooks, prep staff, scullers, and bakery team members

•       Conduct daily kitchen briefings

•       Monitor attendance, grooming, discipline, and productivity

•       Train new kitchen team members on recipes, procedures, equipment, hygiene, and safety

•       Manage poor performance and support corrective action

•       Build a disciplined, proud, and efficient kitchen culture

Equipment and Maintenance

•       Ensure all kitchen equipment is used correctly and safely

•       Report maintenance issues immediately

•       Ensure planned cleaning and preventative care of equipment

•       Control breakages and misuse of equipment

•       Ensure the kitchen layout supports speed, cleanliness, and product consistency

Minimum Requirements

•       Proven experience as a Kitchen Manager, Head Chef, Senior Chef, or Kitchen Supervisor within Mugg & Bean

•       Strong knowledge of Mugg & Bean recipes, kitchen systems, food quality standards, and menu execution

•       Experience managing a busy full service casual dining kitchen

•       Strong food safety and hygiene knowledge

•       Strong stock control and food cost management ability

•       Ability to train and discipline kitchen teams

•       Ability to work under pressure during high volume trading periods

•       Strong communication skills in English

•       Willingness to relocate to Ghana or work in Ghana

•       Must not currently be employed by an active Mugg & Bean franchisee

•       Must not be recruited in a way that breaches any franchise, employment, or non-solicitation obligations

Preferred Experience

•       Mugg & Bean new store opening experience

•       Experience training kitchen teams for a new market

•       Experience in bakery, breakfast, grill, and casual dining kitchen operations

•       Experience working with central suppliers and approved product specifications

•       Experience preparing for brand audits

Key Competencies

•       Strong kitchen discipline

•       Excellent food quality focus

•       High attention to detail

•       Strong trainer and coach

•       Good stock control

•       Hands on leadership

•       Calm under pressure

•       Clean and organised

•       Honest and reliable

•       Strong brand standards mindset

Success Measures

•       Consistent food quality

•       Correct recipe and portion compliance

•       Strong kitchen audit results

•       Controlled food cost and wastage

•       Fast ticket times

•       Clean and safe kitchen

•       Well trained kitchen team

•       Low stock variances

•       Strong equipment care

•       Smooth peak period execution